FAQ

How long does shipping take?

To keep each order thoughtful (and to keep our small studio running smoothly), Spizer Studio ships on a set rhythm:

-Heirlooms ordered between Monday–Wednesday ship on Friday.
-Heirlooms ordered between Thursday–Sunday ship on Tuesday.

You’ll always receive a tracking email when your package heads your way.

Do you accept returns?

All Heirlooms are made to order, with your customizations included! Because of this, returns aren’t accepted. If something arrives damaged or incorrect, please notify us at taylor@spizer.studio within 5 days so we can make it right.

How do I care for the leather?

Our Heirlooms are made with Grade #1 vegetable-tanned leather. This type of leather evolves with you — it deepens in color, softens with use, and develops a rich patina over time.

-If you love that lived-in character, use it freely and let it age naturally.
-If you’d like to maintain its original color longer, keep it away from direct sun and store it in your Spizer Studio dust bag.

Your Heirloom arrives oiled, finished, and burnished — ready for years of use. Patina is part of the charm, and we encourage you to embrace it.

What comes with my Heirloom?

Every Heirloom includes:

-A hand-dyed, veg-tan trifold leather cover in your chosen color and size (Studio or Gallery.)
-Your selected Stack of inserts.
-A dust bag for safekeeping.
-Customizations like embossing, elastics, and tassels (if chosen).

If you have more questions, business inquiries, or leather custom requests, please contact us at hello@spizer.studio.